Shipping and Returns
SHIPPING: Wild Croft Studio takes 1-5 business days to ship out your order once your payment is received. Phone cases ship separately from all other products at this time, as they ship from our partner in New York.
FREE SHIPPING: We offer free shipping for CANADIAN orders over $150 before taxes.
All orders are shipped via ChitChats or Canada Post. All shipping charges include shipping insurance, and are fully trackable.
OTHER COUNTRIES: We do not currently ship outside of US and Canada.
RETURNS: Don't love it? Please contact us at hello@wildcroftstudio.com within 7 days of receiving your order for a refund (just pay return shipping, shipping costs are non-refundable). Refund is issued once we receive and process the return.
Non-returnable items:
- Gift cards
- Sale items
- Damaged or used items (customer used)
- Any item that is returned more than 7 days after delivery
Returns can take anywhere from a couple of days to a couple of weeks to show up in your account or on your bank statement. If you are missing a refund, please email hello@wildcroftstudio.com and we’ll ensure it has been issued.