Frequently Asked Questions

We've done our best to answer our most commonly asked questions. Still have questions? Please contact us at


Most orders ship out within 3-5 business days. Production times may take longer during periods of high demand such as the holidays.

We currently only ship to Canada and the US. Please stay tuned for more international options.

US SHIPPING: We offer $5 flat rate shipping for US orders under $75, and free shipping for orders over $75 before taxes.

CANADA SHIPPING: We offer our Canadian customers a discounted flat rate of USD $12 for Canadian orders under $150 (USD), and free shipping for orders over USD $150 before taxes.

We will send tracking information to the e-mail address associated with your order once the item has shipped.

Don't love it? Please contact us at within 7 days of receiving your order for a refund (just pay return shipping, shipping costs are non-refundable). Refund is issued once we receive and process the return.

We're sorry, but we cannot combine phone cases with any other product at this time.

Product Design

Absolutely not! Wild Croft Studio only offers original designs. We illustrate and design in-house, and partner with top-rated manufacturers to bring you products that we stand behind.

Currently our Commission Calendar is full until Spring 2024. Brands interested in custom licensing projects can email hello@wildcroftstudio.

We're sorry, we do not offer redesign services at this time.