Celebrate Your Story. Let's make our world a little richer.
As a retailer, you've amassed a treasure trove of life experiences.
Each of the goods you carry leaves a lasting impression on customers, and we're excited to help you nurture that relationship.
If you'd like to showcase the magic of Wild Croft Studio products in your shop, we invite you to apply to join us as a wholesaler.
WHOLESALE ORDERING INFO + FAQ
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TO PLACE AN ORDER
Check out from this website (please ensure you're logged in with an approved retailer account), email your order to wholesale@wildcroftstudio.com, or on Faire.
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ORDERING MINIMUMS
Minimums
Opening order: CAD 175 / USD 150
Re-Order Minimum: CAD 125 / USD 100
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PAYMENT
Payment methods include E-Transfer, Paypal and Credit Cards (4% fee to cover charges). Payment to be made upon placing the order. All orders must be paid upfront prior to shipment. Net terms are unavailable unless shopping via Faire.
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FULFILMENT TIME
Orders are filled within 10 business days unless otherwise notified. We'll be in touch with more accurate times once your order is received!
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SHIPPING
All orders are shipped from my studio in Burlington, Ontario, Canada via Canada Post with tracking and based on weight. For international/US orders, I do offer Chitchats shipping which is often more economical based on your location.
All shipments are sent Monday - Friday, with the exception of Canadian public holidays.
All import / duties are the responsibility of the retailer and are not included in the shipping costs.
Qualify for free shipping with an order over CAD 300, purchased on my website only. Faire orders do not qualify for free shipping, outside of a promotion.
In case an item is out of stock, we will notify you and will proceed with fulfilment as directed. Shipping charges apply.
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CANCELLATIONS & RETURNS
Wild Croft Studio can only honor cancellations or changes within 24 hours of an order being received and before it has been shipped, after which a restocking fee will apply.
Due to the nature of my small, one-person business, direct orders are not eligible for returns or exchanges unless items arrive flawed or damaged in some way. Orders received through Faire, must follow their return protocol.
All items are quality checked before they are shipped. Please inspect all shipments immediately upon arrival and contact us within 5 days of receiving the order to discuss any potential issues. Returns, exchanges, or refunds on damaged items will not be considered beyond this time-frame. All merchandise must be returned unopened, unused and in original packaging.
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THIRD PARTY SELLING
To purchase goods, you must be an approved buyer with a physical or online retail shop. “Online shop” excludes (but is not limited to) third-party platforms like Amazon, Etsy, or eBay. Reselling on third-party platforms is strictly prohibited.
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EXCLUSIVITY & ZIP CODE PROTECTION
Wild Croft Studio does not offer design or zip code exclusivity unless specified in a signed contract. Large volume and monthly minimums are required to qualify.